Client Overview A leading global logistics and freight forwarding company headquartered in Asia, operating across 30+ countries, providing integrated logistics solutions including cargo management, warehousing, transportation, and customs clearance. Business Challenge...
Client Overview A Global Logistics & Freight Forwarding Company with operations in over 40 countries, specializing in multimodal shipping including air, ocean, and road transport. The client was seeking to integrate sustainability analytics into their operations...
The client needed an Oracle production support team that will be responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a...
The support ticket system at the client’s organization had to be adopted for better and greater management of product-related issues and customer grievances. The focus of our team was on improving the resolution times. Hopes are high as the system improves, the...
The client is into product development. As their primary focus was on custom application development, their focus on testing was half-way. They needed an application product support provider with experience in the installation and maintenance of software applications....
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