The client is into product development. As their primary focus was on custom application development, their focus on testing was half-way. They needed an application product support provider with experience in the installation and maintenance of software applications. This is to have a deep impact on streamlining the business operations.
Microzant took the lead by optimizing each software application's performance, installing updates, and performing debugging procedures. Our product application support team adopted all types of application support processes that included first-second-third level support.
Our client could achieve higher user satisfaction as our application product support achieved better operations and functionality of software applications.